![]() BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. A full and fair consideration of the investigation evidence should lead to this matter being immediately dismissed with no further action.Ī copy of Mariner's press release is available here:īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. The signatories to this suit appear to give no weight to these investigations nor the regular state examinations that the company is subject to. The Federal Trade Commission ("FTC") conducted a comprehensive two-year investigation of similar issues as have other state attorneys general, closing their investigations with no action taken. The states' allegations are based on minimal consumer interviews, the details of which were never shared with Mariner, and reflect a misunderstanding of the law, or simply a decision to ignore any evidence which negates their claims. Over the course of nearly four years, Mariner has cooperated with the investigation and provided data, documents and testimony that clearly demonstrates the legality of its products and the vital support they provide to consumers. Mariner has been and continues to be committed to compliance with all state and federal regulations, holding itself to a high standard of customer care. Mariner Finance has continuously disputed the claims that the small multi-state coalition has alleged and will continue to defend itself as an important provider of credit options to those who may have limited access to other sources of consumer credit. ![]() Mariner Finance, LLC has provided the following statement in response to the lawsuit: Mariner to stop charging consumers for add-on products and ceaseīorrowers who believe they have been deceived by Mariner's practices should file a complaint with the Bureau of Consumer Protection either online, by phone at 1-80, or by email note that this matter is pending. Rescission or reformation of all contracts or loan agreementsīetween Mariner and consumers affected by the company's Repayment by Mariner of any unlawfully gained profits ![]() Full restitution to all borrowers affected by Mariner's unlawful The multi-state lawsuit asks the court to order: The lawsuit also alleges that Mariner Finance engaged in illegal, aggressive sales tactics to extend credit to new borrowers. Mariner Finance claims the products were required in order to obtain a loan. ![]() Mariner reportedly charged Pennsylvanians $19.5 million for these add-ons from 2015 to 2018 and charged another $8 million in interest over the same period. The suit alleges that Mariner Finance charged consumers for hidden add-on products that consumers either didn't know about or didn't agree to buy. Action On, Pennsylvania Attorney General Josh Shapiro announced today that he leading a multi-state lawsuit against Mariner Finance, LLC for allegedly widespread violations of consumer protection laws. Government Action: BBB reports on known government actions involving business’ marketplace conduct: Gov.
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